Privacy Policy
Last Updated: January 4, 2026
At Aura Blooms, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
Information We Collect
We collect information you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Event details, service preferences, and budget information
- Payment and billing information for transactions
- Communication preferences and consultation notes
How We Use Your Information
Your information is used to:
- Process your orders and deliver our floral services
- Communicate with you about consultations, events, and inquiries
- Send invoices, receipts, and service confirmations
- Improve our services and customer experience
- Send marketing communications (with your consent)
Data Security
We implement industry-standard security measures to protect your personal information. Payment data is processed through secure, PCI-compliant payment processors. We do not store credit card information on our servers.
Sharing Your Information
We do not sell your personal information. We may share data with trusted service providers (payment processors, email services, delivery partners) who assist in delivering our services, under strict confidentiality agreements.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate data
- Request deletion of your personal information
- Opt-out of marketing communications at any time
- Withdraw consent for data processing
Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. We use analytics tools to understand website usage and improve our services.
Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us:
Email: privacy@aurablooms.co
Phone: +1 (647) 920-5600
Mail: 88 Queen Street East, Toronto, ON M5C 1S6